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FREQUENTLY ASKED QUESTIONS

Got questions about JumpOff? We’re happy to answer the most commonly-asked questions to help, or you can contact us if you have a more specific question that isn’t answered here. Feel free to jump in and post your question on:

JumpOff is an online and in-person gaming community event that combines esports and lifestyle culture together.

JumpOff: Madden 22 is an online and live gaming tournament featuring Madden 22. Hosted by ‘T.Ross Podcast’ hosts Terrence Ross and Stephen Madison, players can register and compete in JumpOff: Madden 22 for a chance to win a piece of a $24,000 Prize Pool, travel and lodging to The Full Sail University Orlando Health Fortress in Florida, and more.

To learn more about player eligibility, please click here for the Official Rules & Information.

You must be 13 years or older to participate in JumpOff: Madden 22. Participants 17 years old and younger must have parent permission before registering as a Competitor. To learn more about player eligibility, please click here for the Official Rules & Information.

Competitors participate in an online tournament (“Online Qualifier”) in any of the four (4) available Weekends for their specific console of choice. The Top 2 players from each Weekend will advance to the finals (“Live Event”, “Finals”) at The Full Sail University Orlando Health Fortress on January 29, 2022.

At the Finals, the top Online Qualifier Competitors (“Finalists”) will draft a team consisting of themselves, one (1) Madden Pro Player, and one (1) JumpOff Celebrity. Finalists will compete for a piece of a $24,000 Prize Pool, where earnings are split equally three-ways and based on team placement.

The Finalists will draft teams of 3 prior to the Live Event Finals in Florida, consisting of themselves, a Madden Pro, and a JumpOff Celebrity. The Finals matches will be conducted in a 3V3 format.

To be a registered Competitor in JumpOff: Madden 22, click here to start the player registration process.

All Competitors who participate in JumpOff: Madden 22 are required to purchase a Player Pass as their entry ticket. The prices for Player Passes are $40, $60, and $80 for Early Bird, Standard, and Late periods respectively.

All Player Passes are non-refundable unless under extreme circumstances including:

  • Duplicate purchases for the same Player Pass Weekend and console in a single checkout

As a JumpOff: Madden 22 Finalist, you can earn the following perks as you advance to the Live Event Finals:

  • piece of a $24,000 Prize Pool
  • complimentary air travel*
  • complimentary lodging for Finals weekend

*Valid for U.S. Finalists only

Please check your Promotions / Spam inbox in your email. Any emails regarding your Player Pass should be delivered within 30 minutes after completing your JumpOff: Madden 22 player registration.

Yes! The JumpOff: Madden 22 Live Event in Orlando is open to all spectators.

In order to officially enter the venue as an attendee, you must first obtain a Live Event ticket.

There are 3 tickets for attending the Live Event — Gen Ad, Pro, and Elite.

The Gen Ad ticket (a.k.a. General Admission) is a FREE attendee ticket. This ticket is good for entering the venue and getting spectator access to watch the Finals up close in-person.

The Pro ticket comes with everything in Gen Ad plus a special opportunity for a Meet & Greet with the Celebrities and Content Creators during a designated time period.

The Elite ticket comes with everything in Pro plus player entry into a special Madden 22 LAN tournament with a $500 Prize Pool and special VIP seating to watch the Finals in-person.

Note: All attendee tickets are reserved for guests. They do not act as player access into the Finals (the qualifier for the Finals has already passed).

Yes! Please see a JumpOff or Full Sail University official staff member during the Live Event to upgrade your ticket.

Please note that all tickets are non-refundable. Pro and Elite tickets are paid passes.

No. Only one Live Event ticket is reserved per person. If you wish to bring others with you, they must obtain their own Live Event ticket.

Group tickets are not available.

You must have the Elite ticket in order to play in the $500 LAN Tournament during the Live Event. This is the only ticket that will give you player entry into the LAN tournament.

No. Please refer to the disclaimer in the previous FAQ section.

The open registration for the Finals officially ended on December 18, 2021. All Live Event tickets are solely spectator passes to watch the Finals in-person.

If you have any questions about JumpOff, JumpOff: Madden 22, or need technical assistance, you can email us at team@jumpoff.gg or speak with a Tournament Official on our Discord server.